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Please send your website link and screenshot of the issue to info@softound.com
Thanks
in reply to: Some order addinitional symbols in stock status #3136Can you create a staging server and send the login details to info@softound.com
it would be useful for us to test in your environment.Thanks
in reply to: Some order addinitional symbols in stock status #3134Did you add the stock status with shortcode or translate shortcode ?
in reply to: Some order addinitional symbols in stock status #3129Kindly send us your WordPress system report by following these steps:
1. Log in to your WordPress dashboard.
2. Go to WooCommerce > Status.
3. Click the Get system report button.
4. Click the Download for support button to download the system status information.Send to info@softound.com
Thanks
in reply to: Some order addinitional symbols in stock status #3128We are checking the issue.
in reply to: Critical error – can not add item to cart #3113Please send the error details and woocommerce system report to info@softound.com
Thanks
in reply to: 2 times stock status in checkout #3081The issue has been fixed in latest version 1.5.7 of the plugin.
- This reply was modified 3 months ago by Softound Solutions.
in reply to: 2 times stock status in checkout #3069To help us resolve the issue you’re facing, please send us your WordPress system report to info@softound.com by following these steps:
1. Log in to your WordPress dashboard.
2. Go to WooCommerce > Status.
3. Click the Get system report button.
4. Click the Download for support button to download the system status information.Thanks
in reply to: 2 times stock status in checkout #3065We’ve checked the issue in our local environment with several themes, but We weren’t able to replicate it. It seems to be issue with other theme or plugins
To help us resolve the issue you’re facing, please send us your WordPress system report by following these steps:
1. Log in to your WordPress dashboard.
2. Go to WooCommerce > Status.
3. Click the Get system report button.
4. Click the Download for support button to download the system status information.We have installed and activated the storefront theme in our local site and tested with “woo custom stock status” plugin.
It seems all the customisation options are working.
Can you please check any other plugin cause the issue?Please check the following demo video
https://drive.google.com/file/d/1faAEWVkGj1u7otIxdyhdnDXsarAiRclA/view?usp=drivesdkThanks
Please send us your website link
This issue has been fixed in free version 1.4.6
Hi Stephan,
We are fixing the issue. will be updated in next version.
Thanks
in reply to: Using Divi theme / Divi theme builder #2333Hi Nish, Please send your staging server login details to our email, we will check the issue. thanks
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