Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • alex.lysenko
    Participant
    Post count: 5

    Hi!

    In some orders I see such symbols in stock status:
    #!trpst#trp-gettext data-trpgettextoriginal=5115#!trpen#??? ?????#!trpst#/trp-gettext#!trpen#

    Screen here https://ibb.co/ccbtNsh

    How can I fix it?

    Softound Solutions
    Keymaster
    Post count: 23

    We are checking the issue.

    Softound Solutions
    Keymaster
    Post count: 23

    Kindly send us your WordPress system report by following these steps:

    1. Log in to your WordPress dashboard.
    2. Go to WooCommerce > Status.
    3. Click the Get system report button.
    4. Click the Download for support button to download the system status information.

    Send to info@softound.com

    Thanks

    alex.lysenko
    Participant
    Post count: 5

    Have send.
    Thank You.

    Softound Solutions
    Keymaster
    Post count: 23

    Did you add the stock status with shortcode or translate shortcode ?

    alex.lysenko
    Participant
    Post count: 5

    No any shortcodes for stock status. I use them only in producys’ features.

    Softound Solutions
    Keymaster
    Post count: 23

    Can you create a staging server and send the login details to info@softound.com
    it would be useful for us to test in your environment.

    Thanks

Viewing 7 posts - 1 through 7 (of 7 total)
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