Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • vanderleedenchristian
    Participant
    August 3, 2023 at 7:57 pm
    Post count: 2
    #2308

    Hello,

    I downloaded your plugin and it’s working almost perfect.
    The issue i have is that you see 2 times the stock status in the checkout, i tried on a staging site to check if i can find if i have another pluging causing issues, but i can’t find the issue.
    Can you help me with this?

    vanderleedenchristian
    Participant
    August 8, 2023 at 8:25 pm
    Post count: 2
    #2309

    Any update?

    Softound Solutions
    Keymaster
    August 12, 2023 at 4:06 pm
    Post count: 22
    #2311

    Yes, the issue has been fixed in the version 1.3.8, Please update the plugin and check. thanks

    stephan
    Participant
    August 25, 2023 at 11:12 am
    Post count: 5
    #2315

    Hi, just want to say thank you, issue is fixed and all working fine now! Great support!

    alex.lysenko
    Participant
    August 26, 2024 at 1:47 pm
    Post count: 5
    #3060

    I have the same problem with ver. 1.5.5
    Is any solution? Thank You.

    Softound Solutions
    Keymaster
    August 29, 2024 at 5:55 pm
    Post count: 22
    #3065

    We’ve checked the issue in our local environment with several themes, but We weren’t able to replicate it. It seems to be issue with other theme or plugins

    To help us resolve the issue you’re facing, please send us your WordPress system report by following these steps:

    1. Log in to your WordPress dashboard.
    2. Go to WooCommerce > Status.
    3. Click the Get system report button.
    4. Click the Download for support button to download the system status information.

    alex.lysenko
    Participant
    August 29, 2024 at 6:09 pm
    Post count: 5
    #3066

    Now it’s okay. Thamk You!

    bjornhauge
    Participant
    September 2, 2024 at 3:23 pm
    Post count: 1
    #3068

    Hello

    The plugin looks good, but it is showing the stock status two times at the store front. At product details and order it shows one time.

    Softound Solutions
    Keymaster
    September 2, 2024 at 3:39 pm
    Post count: 22
    #3069

    @bjornhauge,

    To help us resolve the issue you’re facing, please send us your WordPress system report to info@softound.com by following these steps:

    1. Log in to your WordPress dashboard.
    2. Go to WooCommerce > Status.
    3. Click the Get system report button.
    4. Click the Download for support button to download the system status information.

    Thanks

    Softound Solutions
    Keymaster
    September 19, 2024 at 10:00 pm
    Post count: 22
    #3081

    The issue has been fixed in latest version 1.5.7 of the plugin.

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